Mon–Fri 9:00 AM–5:00 PM 2401 S Lamar Blvd, Suite 210, Austin, TX 78704 (512) 957-4748

New patients

Welcome. Here's how to get started.

Book online, send us your details before you arrive, and bring your insurance card. That's it.

Online booking

Book your first visit

Pick a new patient exam and cleaning, a regular cleaning, or an emergency visit, then choose a time. You'll get a text to confirm.

Book online
Before your visit

Fill out your forms online

Takes about 10 minutes on your phone, and you can skip the clipboard at check-in.

See patient forms

Patient forms

Complete these before your first visit

Each form opens on a secure page and goes straight to our office when you submit. You can sign on your phone with your finger. Parents fill these out for children under 18.

New Patient Registration

Your contact details, emergency contact and dental insurance.

About 4 minutes Fill out online

Medical & Dental History

Health conditions, medications and allergies, reviewed by your dentist before treatment.

About 5 minutes Fill out online

Consent & Office Policies

Privacy notice acknowledgment, financial and appointment policies, and reminder preferences.

About 2 minutes Fill out online

Prefer paper? Arrive 15 minutes early and we'll have the same forms ready at the front desk.

Your first appointment

What to expect

  1. Check in. If you've sent your form, it's a quick hello and a look at your insurance card.
  2. X-rays and photos. Digital X-rays and a few photos so you can see what we see.
  3. Exam with Dr. Torres. Teeth, gums, bite and an oral cancer screening.
  4. Cleaning. If your gums are healthy, Jennifer or Emily will clean your teeth the same day.
  5. Your plan. If anything needs treatment, you'll get the options and costs before you leave.

Plan on about two hours for the first visit.

Bring with you

  • Photo ID
  • Your dental insurance card
  • A list of medications you take
  • Recent X-rays from another dentist, if you have them

Insurance & payment

Will my insurance work here?

We're happy to file claims with most PPO dental plans. Plans change often, so the fastest way to know is to ask: tell our chat assistant your insurance company and plan, or call the office with your card handy, and we'll check your benefits before your visit.

You'll always see what insurance is expected to cover, and what you'd owe, before treatment.

No insurance? Ask about self-pay pricing when you book.

PPO plans we accept

  • Aetna
  • Cigna
  • Delta Dental
  • Guardian
  • MetLife

Payment

  • Visa, Mastercard, American Express, Discover
  • HSA and FSA cards
  • Cash and check

Questions

New patient FAQ

Tap the chat in the corner and our assistant can answer most of these, then book your visit.

How soon can I get in?

New patients usually get in within a week or two. Emergencies are seen the same week, often the same day.

Can I book outside office hours?

Yes. Online booking and the chat assistant are available any time, including evenings and weekends.

What if I need to reschedule?

Call the office or message us in the chat. Please give us 24 hours' notice so we can offer the time to another patient.

Do you see children?

Yes, we see patients of all ages, from a child's first tooth on.

I'm nervous about the dentist. Is that okay?

Completely. Tell us when you book. We'll take things slowly, explain each step, and you can ask us to stop at any time.